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  • What is Wellfit Indonesia?
    Wellfit is a private gym rental provider that provides the advantages of more sterilized gyms and effective exercise individually or with friends without queueing or sharing with other members.
  • How do I become a member at Wellfit Indonesia?
    You can go directly to our registration page at https://www.wellfitindonesia.com/. A free trial is also available. Please contact our customer service for assistance (Whatsapp +6281318391205).
  • What are some other general things I need to know about Wellfit?
    - Wellfit uses an online booking system to book the private gym according to your needs. - Each booking session lasts 60 minutes. - 1 private gym is recommended for no more than two people in the same session.
  • Does Wellfit's workout include a personal trainer?
    No, but members are allowed to bring their trainers. Wellfit will be happy to refer you to our trainer partners.
  • What kind of membership plans are available at Wellfit?
    For price packages, see our website with the link https://www.wellfitindonesia.com/plans-pricing
  • Does the price package has an expiration date?
    That's right, each price plan has its own expiration date. Please check the validation of each package.
  • How to check the validity period of the price package?
    You can check the validity period of your chosen price package in your account management on our website. https://www.wellfitindonesia.com/account/my-subscriptions
  • Can the booking time be canceled?
    Yes, the cancellation can be done 24 hours before the time of booking and can be done through the website https://www.wellfitindonesia.com/account/my-bookings or the link provided in your booking confirmation email.
  • How do I set a booking?
    To make a booking, you can press the (Book Now) button on the website homepage. Then follow the next steps until confirm the booking time. https://www.wellfitindonesia.com/book-online
  • How long is the duration of each booking?
    Each 1x booking lasts 60 minutes. Please arrive 10 minutes before the session for a health check and don't forget to start tidying up 5 minutes before your session is over.
  • What if I don't attend the session? does the session credit still count?
    If you have made a booking and are not present, the session will still be truncated. If it is less than 24 hours, please book according to your time expectations.
  • Can I practice with my trainer?
    Yes, as long as it doesn't exceed the specified room capacity (Maximum 3 people in 1 room).
  • Does Wellfit provide personal trainers?
    We have trainer partners referrals. Please contact our team for information.
  • How much does a personal trainer cost?
    The range of our trainer partners Starting from Rp. 250,000 - Rp. 600,000 per session.
  • How to Disable Pop Up Blocker
    If you find a problem during the payment process, please follow the instructions below: - Iphone click here. - Android click here. After follow the instructions, please re-order your plan click here. For Better Experience, We suggest that you use chrome browser during access Our website.
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